Refund policy

Return Policy

Merchandise purchased from Battlefield Outdoors may be returned or exchanged within 14 DAYS of the original purchase date. All items returned to Battlefield Outdoors must be in new (sellable) condition. This means items must be in original condition and packaging with all tags, manuals, instructions, etc, in the same shape as received by the customer when purchased. The customer is responsible for return shipping costs to return their package to Battlefield Outdoors if shipping is necessary. 

PLEASE NOTE: Once a Kayak has been used in Water it is no longer considered new and can not be returned.

 

• To process any return you must first contact us by email at battlefieldoutdoors@gmail.com or by phone at 706-841-0040. 
• Once you have contacted us for a return the return authorization will be valid for 15 days.  
• Items not received by Battlefield Outdoors within 30 days will not be accepted.  
• Any item/items returned without first contacting Battlefield Outdoors to receive return instructions will be refused.  

 

The amount paid by Battlefield Outdoors for shipping an item(s) to the customer will not be reimbursed if the item(s) are being returned for an issue that is not due to a Battlefield Outdoors fulfillment issue. Damaged items over $500 must go through a claim process before a return is authorized.